LEGAL
Privacy Policy
Effective date: 6 October 2026
- 01
Who we are
Tech Monkey AI provides AI automation, business systems and custom software services. This policy explains how we handle personal information collected through https://screenify-art.lovable.app and when you contact us about our services.
- 02
Information we collect
We collect information that you choose to provide when you submit a contact form, request an automation audit, call, email or message us. We may also collect basic technical information when you use this website.
- Your name, email address, phone number and company name
- Details you provide about your workflows, enquiry or project
- Messages and other correspondence with us
- Basic website data such as browser type, device information, pages visited and approximate location derived from an IP address
- 03
How we use your information
We use personal information only where we have a legitimate business reason, your consent, or a legal obligation to do so.
- Responding to enquiries and audit requests
- Understanding your current processes and discussing suitable services
- Preparing proposals and delivering agreed work
- Maintaining the security and performance of this website
- Keeping business and financial records where required by law
- Protecting our rights and preventing misuse
- 04
Sharing and service providers
We do not sell your personal information. We may share the minimum information needed with trusted providers that help us operate the website, host data, communicate with you or deliver agreed services. Those providers process information for a defined purpose and are expected to protect it.
We may also disclose information when required by law, to protect a person or our legal rights, or as part of a business sale or reorganisation. Some providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure that appropriate safeguards apply.
- 05
Cookies and website data
The website may use essential browser storage or cookies needed for security and site functions. Service providers may also create technical logs when the site or an embedded service is used. We do not use information from contact or audit forms for unrelated advertising.
- 06
Storage, security and retention
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration. No online system can guarantee absolute security.
We keep personal information only for as long as it is needed for the purpose for which it was collected, to maintain necessary business records, resolve disputes or meet legal requirements. We then delete or anonymise it where reasonably possible.
- 07
Your privacy rights
Subject to applicable law, including South Africa's Protection of Personal Information Act, you may ask whether we hold personal information about you, request access or correction, object to certain processing, withdraw consent, or ask us to delete information that we no longer need. Some records may need to be retained by law.
- 08
Contact and complaints
To make a privacy request, email info@techmonkeyai.co.za or use our contact page. We may ask for enough information to confirm your identity before acting on a request. If you believe we have not addressed your concern, you may contact the Information Regulator South Africa through its official website.
- 09
Changes to this policy
We may update this policy when our services, website or legal duties change. The effective date at the top of this page shows when this version took effect.
Questions about this document? Contact us.